This right here is the thing that the majority of dropshippers are not doing and it causes their business to fail before it even has the chance to get off of the ground in this video. I'm gonna talk about my process to improving the actual product quality and shipping times. I can't say I have perfected this but we've been able to sustain this business for over two years. Now. We have a pretty decent reputation online and people like our product. Of course, we still have some returns and some exchanges but any brand will have that as part of the game. The goal here is to minimize those as much as possible and the way we do that is by focusing on these things. So the first step and unfortunately, you know, it is unavoidable but it's it's a good thing that the opportunity even exists. You guys need to be testing originally on AliExpress. You can also use Alternatives like CJ dropshipping and there are some others out there but really start the process with testing first because I've seen the story so many times of somebody Got ordered a hundred units because they thought they found the next light bulb and then they're stuck with these units. Nobody's buying them and they're out of cash, right? So Drop Shipping from these tools like AliExpress and CJ is very helpful. There are a resource there. Like it's not such a bad thing. They're negative side of it. Of course is still there. People are gonna expect to get products in a reasonable timeframe. So there are some things we can do to help remediate that and we'll talk about that in the next video. When I explain to you more about building a team and how to really handle those requests. But anyways, that's the first step is really testing your product with Facebook ads tiktok ads, whatever platform you would like to choose and get some traction on the product. The next step is reaching 15 to 20 sales a day consistently for at least one week. I think at that point you can say, okay, I need an agent. I need somebody to work with here to improve this product because a lot of people will try to jump to this step was one order a day towards a day. But again, The agent is usually not going to take on that liability. If you're only getting or one or two orders a day, they're not gonna order this stuff for you. So you need to really prove that there is demand for your product. It is selling and you are a profitable client for them. After that, though, as you guys can see, I don't know how to counterput step 2 twice after that you want to work with the agent directly? Okay, this is something I've talked about a lot in my videos, but we'll break it down a little deeper right now, you know, the the thing that you're looking for with the agent is a higher quality product than what you're getting an AliExpress with better packaging you you really want to look for a better price and it doesn't always have to be cheaper. But if you're telling me that I pay one dollar more and now I get all this extra stuff too. I'm very happy with that. But if possible a cheaper price and consider your ordering it in bulk so you can negotiate like that say, hey, let's get these units for this price. It's pretty much always gonna be cheaper and then you're gonna have other shipping options that you won't have available on AliExpress that can get the products to your customers around the world in a reasonable time frame, you know, we see products arriving these days around eight to a maximum of like 14 15 days. And that's from China to most of the major countries. Usually it shows up and around 10 days so that's where I would put your attention at when the product is starting to get some traction my recommendation for you guys for this would be Ecom Ops. This is the company that I work with and have worked with for pretty much the entirety of running this brand the owners in there. You see, okay, they even shouted at your boy on the website. We love to see that but no I know affiliation like they're not paying me or anything like that. I work with these guys like you guys have never been able to see this but this is like a behind the scenes like they tell me. Hey we oh you owe this balance. I pay the balance my team member Ashley here. She puts up requests. They answer her request directly. They give constant shipping updates quality updates customer needs a replacement like they handle everything. It's very professional to very high quality service. And I love these people they really saved my business now, there's a alternative as well because you know, these guys are amazing, but Very selective about the clients that they work with so, you know, you got to have some good stuff but they will work with you. They really will we got to be good these guys on the other hand the owner of this company. His name is David and I've worked with David before I worked with ecomops when I first started sleep band and we first started scaling. I worked with David and it was pretty good. He was able to get us to the point where we had a good quality product. I got a bunch of samples from him. He sent me like three different samples. I told him which one I liked and then he actually begun the process of putting my logo on the product, but it was at the same time that I got also in conversation with the people that Ecom Ops and I already had heard good stuff about them. So I sort of abandoned David and jumped on ship with them because I really wanted to work with them and they pretty much took over the entire process of getting the logo on the product. They also provided a better shipping. And we dug even deeper with making samples and getting the best quality version of the product which really brings me to The Next Step which spoiler you guys can see it right there. But the next step is receiving a sample of your product directly from them. So you need to see not the Amazon version of your product not the other stores version. You need to see your product like the direct version from the supplier. You need to see what it's packages like. You see what it smells like what the product actually like comes in the box or a bag and nothing. Is there instructions like you need to inspect your product thoroughly like you are you are consumer and figure out all the areas for improvement. And the thing about these agencies is that they can really help you with anything. Like let's say you want to have a thank you card in the packaging cool. Now you can do that. Let's say you want to put your logo on your bag cool. You can do that and we've actually done both of these things. I'll pop up some photos on the screen of what it looks like right now. When you order a sleep in maybe compared to some of the older photos that it used to look like, but we've came a long way and now from working Ecomops our product comes in a nice clear bag with our logo and then on the inside there is a satin travel bag with our logo and then we have the product itself. And we also have a card small business card with a thank you and a discount. And also if you scan the back of it you get a discount on your next purchase. So that's where we're at right now, but we started from dropshipping on AliExpress. So break it down make improvements and repeat. That's really the cycle. You just it takes so long though, like from China if you want me to be brutally honest with you today receive the sample and we're critique the sample and get it back. But if you really care about this brand and you want to make some real money, you have to go through that process and for me, it's been a fun process and it still is a fun process. The only thing I don't love about it is how long it takes but it is fun to create your own product from the process of dropshipping. I I do very much love that and then at the last step, you know, the last optional step I Is moved to a US fulfillment operation of course faster shipping a lot of benefits to doing this the best company that I could recommend for. This is Lancel Global. It's a good friend of mine that runs that business and they're solid they have a huge Warehouse. They can take shipments direct from China. They ship all around the world. They're very good. But we tried this and personally for me. It just wasn't worth the extra cost. So we are sticking pretty much with China fulfillment for now and it works just fine. So we do receive some feedback about the shipping speed but I would say, you know, 85 90% of customers are pretty much pleased with it, but, you know occasionally some people get upset. So yeah, that's pretty much it. That's the entire process to you know, increasing the shipping speed. I mean decreasing the shipping speed and increasing the product quality. I don't really think there's anything else much to say about this. I think it's pretty cut and dry. It's really unique to your product. It's really unique and you really need to look at the top competitors in your industry. If there are any that are at a high level and look at their product. How does their product come package? What is the actual product look like? Is it better than yours? And then figure out how you can do it in a unique way or improve upon some things that they lack in. I mean, I ordered products from every single one of my competitors. I ordered from all of them and I looked at all their packaging and I took some stuff from some people. I took some areas to improve from other people that I thought was bad. I thought I could do it better. So that would be my closing tip for this video is to order from your competitors and look at what their product looks like and really figure out how you can make your own thing because it really pays off people post our stuff on Instagram when they get it. We got a huge highlight on my story, like people just post a product because it's nicely package if it looks like they're not gonna package it or post it at all. So Yeah, and the next video though, we'll talk a little bit more about how we handle the customer request. I actually don't do it, but I'll tell you how I built the system for that and let's get it.
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
1.jpg)
